Latest News
Metro Connect Speaker Announcement: New Look
RMS is delighted to announce that New Look will be one of our featured guest speakers at Metro Connect. Having recently moved off RMS’ legacy Ops Director product and migrated to Metro, the move brings New Look a host of new features, including Metro’s latest Mobile,...
Metro Connect Speaker Announcement: Dunelm
RMS is thrilled to share that Dunelm will be one of our featured guest speakers at Metro Connect and will be sharing how they have been using Metro’s People Suite for the past nine years, how it has supported the optimisation of scheduling and time management, and...
Metro Connect Speaker Announcement: Southern Co-op
RMS is excited to announce that Southern Co-op will be joining RMS 'on the couch' as one of our customer speakers at Metro Connect. Hear how Metro is delivering significant benefits across multiple trading groups, including the society's Food, End of Life, and...
Guest Speaker Announcement: Halfords
RMS is delighted to announce that Halfords will be one of our customer speakers at Metro Connect. Halfords has recently partnered with RMS to digitise its store processes and efficiently manage communication, task management, and compliance across its store estate,...
Press Release: wilko, a household and garden retailer operating hundreds of stores across the UK, upgrades to Metro Activity Planner.
Retail Manager Solutions Limited, Castle Malwood, Minstead, Lyndhurst, Hants. SO43 7PE Retail Manager Solutions is delighted to announce that wilko, a household and garden retailer, has upgraded to Metro Activity Planner. Operating hundreds of stores across the...
RMS Blog
RIP Fax Machine
November 1st, 2022, the UK communications regulator, Ofcom, has officially proposed to remove the requirement for telecom operators to provide FAX (facsimile) services under their legally-binding Universal Service Obligation (USO). The trusty fax machine (more...
Do more with less…
Whether it’s better communication and employee engagement or delivering productivity efficiencies alongside class-leading service standards, optimising the employee experience is crucial if businesses are not only to navigate this change but emerge stronger.
Engaging and Motivating Employees
Employee motivation in the retail and hospitality sector can be a tough one to crack. In an industry that experiences circa 60% annual staff turnover, recent surveys have suggested that almost half of frontline retail and hospitality workers feel dissatisfied with...
What do the new Calorie Labelling Regulations mean for your business?
The Association of Convenience Stores (ACS) has detailed new guidance on the calorie_labelling rules that come into force from April this year, requiring retailers within the scope of the new regulations to add calorie and portion information to menus and displays of...
Relevance Fatigue
We all suffer from it. Being deluged in 'misinformation' from a source that is so arrogant and uncaring, they scatter so much of what they perceive as vital information into my email, WhatsApp, SMS, Facebook, Instagram etc. that they make everything irrelevant – even...
Be not afraid of going slowly, be afraid only of standing still…
It's December, and as always, budgets are coming soon. Now is the time when many businesses reflect on the year to date whilst simultaneously putting months of planning and preparation into play to ensure this year's "golden quarter" really delivers the numbers....
Act in haste, repent at leisure…
Act in haste, repent at leisure happens to be one of the best pieces of advice I have ever received and has served me well over the years, stopping me from making quite a few unnecessary and potentially costly mistakes. Believed to have been adapted from the...
Why Metro is the first choice digital workplace for retail, hospitality and healthcare.
Whether you're a small boutique business with a handful of employees or a global giant with thousands of co-workers worldwide, there are fundamental elements of the employee experience that every distributed business must address to succeed. But, as scale and...
Re-energising the shelf edge
Already responsible for benefiting many retailers with increased revenues and profitability, Metro Print Controller makes it simple to bring ‘tickets that sell’ to the shelf edge faster and more cost-effectively than ever before…
Marketing Metro During Covid
Rob Morgan: There is no doubt that lockdown brought with it many new challenges and required new communication and engagement strategies. Especially for those companies who found themselves suddenly working remotely. The RMS team are always asking, "What does this...
RMS Team Life During Covid
Karen Dyke: If someone said to be me back in March 2020 that we would still be in lockdown a year later, I wouldn't have believed them - but here we are, and what a year it has been! For RMS, in some ways, it has been business as usual. We have been blessed to be able...