Latest News
Coronavirus – COVID-19 – Updated 18th March
COVID-19 Update - 18th March 2020 As a result of the statement from the Prime Minister Monday 16th March, and further updates released since, as a Business, RMS have decided to implement a 'work from home' policy effective as of Wednesday the 18th March 2020. All...
Metro Forum 2019 – Post Event Report
25% increase in attendees to the Forum, 91% of attendees stayed for the Awards, 96% satisfaction rating overall for the event, 100% want to attend again - These are just some of the headlines from this year's Metro Forum and Awards event where more than 120 retailers...
Metro Forum 2019 – Photographs
CLICK HERE TO SEE PHOTOS
Winners announced at 2019 Metro Awards Ceremony
What a terrific evening everyone had following Metro Forum 2019 on the 27th June 2019. A full report of the evening with pictures will follow but for now, our congratulations go to all our award winners below! Newcomer Award – this award recognises a customer...
More Speakers Confirmed for Metro Forum 2019
With now more than 120 leading brands and retailers set to attend Metro Forum 2019, we are delighted to confirm three more superb guest speakers presenting at this year's event. This action-packed day will see presentations from The Watches of Switzerland Group, The...
RMS Blog
Today’s workforce feel disconnected. Here’s why…
According to a recent survey by ENGINE INSIGHTS, from a sample of just over 1,000 adults who have been working from home due to COVID-19, almost 80% of today’s workforce feel disconnected from what is going on in their organisations – this despite the meteoric rise of...
Kerbside Collection – Contactless Click & Collect
Times are changing and currently, things are both different and difficult for retailers and the public alike. We are all trying to get to grips with the ‘new normal’. One impact we have seen is a major increase in online sales, however, this has also highlighted it as...
Meet Team Metro
Over these past few months, the whole team here at RMS have been working hard helping our retail, hospitality & healthcare customers work remotely and maintain the highest levels of communications, compliance and employee engagement. In the background, our Support...
Metro: Everything your business needs to reopen stores quickly, safely and profitably after COVID-19.
It’s been a challenging time for retailers, with the majority forced to either close or completely rethink their operation, however, there appears to be some light at the end of the tunnel. Unless we see another spike in transmission (R) rates, from the 15th of June,...
Need to connect with your team during COVID-19?
There’s no denying, we find ourselves in difficult and uncertain times. Our work colleagues and customers are worried – both on a personal and professional level – at times of crisis, people need to be kept up to speed as to what is going on in their place of work....
NRF 2020 – Key Takeaways from Retail’s Big Show
NRF is one of retails big annual pilgrimages with many leading UK and European retailers heading over to NYC for what has become a showcase for technology and industry-led thought leadership. Featuring 400+ speakers, 200+ workshops and 40,000 attendees, NRF this year...
What’s it like to be a Store Manager?
I don’t recall hearing anyone at school say, “When I grow up, I want to run a supermarket”, however, for those lucky enough to find their way into this amazing industry, the experiences and rewards are great. Retail is a proper ‘people industry’ where teamwork is...
Communicating with your workforce – One to One
Communication is a vital skill in pretty much any environment that involves people, however, when it comes to communication in the workplace, good communication is integral to business success. Workplace communication isn’t just about passing on information,...
What’s our USP?
We’ve shared before what keeps Metro on the top spot for branch control and communication, but one question that comes up from time to time is “What’s Metro’s USP”? Let's take a look... For every application Metro offers, there are countless other vendors out there...
List allergens to save lives.
The Food Standards Agency (FSA) has proposed changes so all shops that prepare and sell packaged food on-site should list all ingredients and highlight major allergens to avoid deaths. This follows the tragic deaths of Celia Marsh in 2018 and 15-year-old Natasha...
How much time and money do companies waste on email?
The fact is our reliance on email has got out of hand and there’s absolutely no reason for it; email is no longer the most effective way to communicate, engage or collaborate with your workforce. According to various internet sources (just google it!) the average...