Latest News
Metro Live 2021 Update
With less than four weeks to go until Metro Live, we're excited to share a bit of what to expect on Thursday, 30th September. Kicking off at 10 am, we're going to be looking at a range of topics and solutions that we are sure you will find interesting. With expert...
Metro Live 2021…
Full details on the Metro Live event, including the agenda, how to register, and be part of our limited live audience will be coming very soon
Metro News – Spring 2021
Inside this edition: Team Life During Covid Marketing Metro Service News Product Updates • Metro Time (T&A soft clock – Web and App versions) • New Employee Satisfaction Survey features • Enhanced User-Based Audiences • Messaging Enhancements • New Store Visits...
2020 has felt like a really long year…
This Christmas and New Year will be quite unlike any other, topping off a year that has for so many been unlike any other. Throughout the festive season, and as we move into a new (and better) year, we want to thank you for the faith and trust you place in our...
Webinar – Make Kerbside Collection a Breeze
Retail is continually evolving and changing, and with new guidelines being produced to help retailers re-open their doors to customers safely, social distancing will be encouraging many shoppers to go from browsing in-store to click-and-collect, a customer experience...
RMS Blog
Is your shopper marketing ready for the ‘retail of tomorrow’?
With England now in its second lockdown, and other parts of the UK coming out of local restrictions, it’s really not easy keeping up with how things are changing and in turn keeping retail teams up to speed with new regulations and informed as to what these changes...
What are you barking about?
At last year’s RMS Retail Forum, I remembered listening aghast to an inspirational presentation by one of our guest speakers, Phillip Adcock – The ‘go-to’ guy for science-based customer insights - and suddenly realised just how little I truly understood about how...
DIGITIZING TIME – who remembers clocking in with their timecard?!
I remember, many years ago, in my first job in Retail, the timecard! Standing patiently in a queue waiting to get my timecard stamped, wishing the queue would move faster, else I was going to be late. In those days, there was no minimum wage, no working time...
SOCIAL PLATFORMS – You can’t live with them and we can’t live without them.
Can any of us imagine HOW we would have survived and surfed the turbulent waters of a national lockdown, and the consequences COVID 19 has had to our businesses and employees, without a Communications platform? Over recent years, we’ve seen a plague of SOCIAL...
How is your HR Team engaging with their workforce?
If COVID 19 has taught us anything, it’s that business tools like email, intranets and written letters simply don’t cut it when it comes to engaging with today’s workforce. Even more so when people have been or continue to work from home. Disengagement causes real...
Today’s workforce feel disconnected. Here’s why…
According to a recent survey by ENGINE INSIGHTS, from a sample of just over 1,000 adults who have been working from home due to COVID-19, almost 80% of today’s workforce feel disconnected from what is going on in their organisations – this despite the meteoric rise of...
Kerbside Collection – Contactless Click & Collect
Times are changing and currently, things are both different and difficult for retailers and the public alike. We are all trying to get to grips with the ‘new normal’. One impact we have seen is a major increase in online sales, however, this has also highlighted it as...
Meet Team Metro
Over these past few months, the whole team here at RMS have been working hard helping our retail, hospitality & healthcare customers work remotely and maintain the highest levels of communications, compliance and employee engagement. In the background, our Support...
Metro: Everything your business needs to reopen stores quickly, safely and profitably after COVID-19.
It’s been a challenging time for retailers, with the majority forced to either close or completely rethink their operation, however, there appears to be some light at the end of the tunnel. Unless we see another spike in transmission (R) rates, from the 15th of June,...
Need to connect with your team during COVID-19?
There’s no denying, we find ourselves in difficult and uncertain times. Our work colleagues and customers are worried – both on a personal and professional level – at times of crisis, people need to be kept up to speed as to what is going on in their place of work....
NRF 2020 – Key Takeaways from Retail’s Big Show
NRF is one of retails big annual pilgrimages with many leading UK and European retailers heading over to NYC for what has become a showcase for technology and industry-led thought leadership. Featuring 400+ speakers, 200+ workshops and 40,000 attendees, NRF this year...