by Rob Morgan | RMS Blog, Unified Comms |
November 1st, 2022, the UK communications regulator, Ofcom, has officially proposed to remove the requirement for telecom operators to provide FAX (facsimile) services under their legally-binding Universal Service Obligation (USO). The trusty fax machine (more...
by Rob Morgan | RMS Blog, Unified Comms, Unified Comms Feature Blog |
Employee motivation in the retail and hospitality sector can be a tough one to crack. In an industry that experiences circa 60% annual staff turnover, recent surveys have suggested that almost half of frontline retail and hospitality workers feel dissatisfied with...
by Rob Morgan | Metro, RMS Blog, Unified Comms |
For many years I have debated the importance of communication… from a mainframe ‘point-to-point’ messaging system to the wonders of more recent communication tools, such as Teams and Zoom. In fact, in 2021, it’s fair to say we’ve all become communication...
by Rob Morgan | RMS Blog, Unified Comms |
Can any of us imagine HOW we would have survived and surfed the turbulent waters of a national lockdown, and the consequences COVID 19 has had to our businesses and employees, without a Communications platform? Over recent years, we’ve seen a plague of SOCIAL...
by Rob Morgan | Employee Management, Metro, RMS Blog, Unified Comms, Workforce Management |
If COVID 19 has taught us anything, it’s that business tools like email, intranets and written letters simply don’t cut it when it comes to engaging with today’s workforce. Even more so when people have been or continue to work from home. Disengagement causes real...
by Rob Morgan | Process, Process Feature Blog, RMS Blog, Unified Comms, Unified Comms Feature Blog |
According to a recent survey by ENGINE INSIGHTS, from a sample of just over 1,000 adults who have been working from home due to COVID-19, almost 80% of today’s workforce feel disconnected from what is going on in their organisations – this despite the meteoric rise of...
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