The Workforce Management (WFM) module offers a flexible and effective labour scheduling toolset that can optimise scheduling by store, week and unique store trading activities. With no hardcoded algorithms, this WFM tool adapts to each stores business as it changes.
Discover more about each module by selecting from the tabs below:
Base rotas can be built for each individual and the location as a whole, acting as a simple rota template for reuse within the application. Multiple base rotas can be created to reflect the differing trading models.
This function can be used to identify skill deficits at different times of the day.
Example: “Do I have a first-aider scheduled on Wednesday?”
Availability to Work
A personalised employee record where details of typical working, shift patterns, skills, willingness to work, unable to work information can be maintained. An excellent tool for part time employees wishing to highlight their availability for additional hours.
This simple tool can be used to set the minimum manning requirements to run a store. For example, 1 x Manager, 1 x Till, 1 x Service, 1 x Task. These can be based upon manning times v opening times.
Allows roles to be mapped in the system.
A simple tool to provide ideal shifts to the location and store to ease the creation of either base rotas or weekly schedules.
Sales Profile (Units/Value)
A further example of a scheduling driver, use sales units/values by 15 minutes to create the ideal schedule requirement. Real time information can be used to highlight the changing needs for manning and manning location.
An additional scheduling driver, using footfall information to create the ideal scheduling requirement. Real time information can be used to highlight the changing needs for manning and manning location.
Constant Hours, Minimum Manning, Variable per Item, Standard Minute Values, Productivity Factor, Items per Man Hour, Case Rates, Sales per Worked Hour, Relaxation Allowance, Work Measurement, Standard Hours, Worked Hours and Paid Hours. This all makes up your bottom-up labour requirements model.
How much money do you have to spend on labour? This module allows you to see you labour budget allowance, in hours, value or both.
The cost of schedules and timesheets. This module gives you the ability to track your labour cost whether in monetary value, hours or both.
A clear illustration and metric displaying the productivity by location, as a value achieved per hour.
Labour Match %
The percentage of hours in the right place at the right time – matching workload and staffing to meet the needs of the customer.
Cost to Sale
Also known as the Labour Cost %. This is the labour cost expressed as a percentage of sales
The ability to hold and display your sales budget originally set.
The ability to hold and display updated sales forecasts, as they change throughout the year.
The ability to allow, if permitted, the location/store to update and record their prediction on sales based on local knowledge.
An employee may have up to 4 base rotas. This enables working different days – for example ‘working this Saturday and off the next’.
These can be set to repeat or be selectable via the copy schedule function
The ability to easily identify potential additional NI costs based on the employees scheduled.
Allows the user to decide how to optimise their schedule by providing visibility of where the gaps are.
A simple distribution mechanism for schedule/rota distribution, by store and by employee.
Daily Attendance Schedule
A simple toolset for recording daily attendance, if not using automated time and attendance tools.
A simple record of training achievements that can be date expired, for example: ‘Fork Lift Truck Licence’.
Simple but effective, allowing visibility of training records in-store and through the hierarchy.
Tune in here to hear Karen Dyke, CEO at RMS share how we have been helping the sudden switch to remote working, and the benefits of the Metro roadmap.
Paying staff the living wage looks on the face of it to bring a whole raft of benefits to employers - Enhanced quality of the work by staff A fall in absenteeism of circa 25% Two-thirds of employers reported a significant impact on staff recruitment and retention 70%...
Employee scheduling is one of the most poorly supported HR tasks performed by retailers and often one of the most unliked. Do I meet my labour budget? Do I give the best customer experience? Typically created by the Store Managers a few weeks in advance and using...