Latest News
Metro Forum 2021 – Date Confirmed.
With the retail, hospitality and healthcare industries significantly affected due to Covid-19, we do not feel it would be right to proceed with this year's Metro Forum and have therefore taken the difficult decision to cancel it for this year. Given the rapidly...
Webinar – Make Kerbside Collection a Breeze
Retail is continually evolving and changing, and with new guidelines being produced to help retailers re-open their doors to customers safely, social distancing will be encouraging many shoppers to go from browsing in-store to click-and-collect, a customer experience...
Coronavirus – COVID-19 – Updated 18th March
COVID-19 Update - 18th March 2020 As a result of the statement from the Prime Minister Monday 16th March, and further updates released since, as a Business, RMS have decided to implement a 'work from home' policy effective as of Wednesday the 18th March 2020. All...
METRO FORUM 2020 and AWARDS EVENT, Thursday 3rd September 2020
Join us for Metro Forum 2020 and hear from some of the best customer presentations and keynote speakers. Metro Forum 2019 was a sell-out, and from feedback and early registrations, we are expecting numbers to be even higher for 2020. To ensure your place at what will...
Metro Forum 2019 – Post Event Report
25% increase in attendees to the Forum, 91% of attendees stayed for the Awards, 96% satisfaction rating overall for the event, 100% want to attend again - These are just some of the headlines from this year's Metro Forum and Awards event where more than 120 retailers...
RMS Blog
DIGITIZING TIME – who remembers clocking in with their timecard?!
I remember, many years ago, in my first job in Retail, the timecard! Standing patiently in a queue waiting to get my timecard stamped, wishing the queue would move faster, else I was going to be late. In those days, there was no minimum wage, no working time...
SOCIAL PLATFORMS – You can’t live with them and we can’t live without them.
Can any of us imagine HOW we would have survived and surfed the turbulent waters of a national lockdown, and the consequences COVID 19 has had to our businesses and employees, without a Communications platform? Over recent years, we’ve seen a plague of SOCIAL...
How is your HR Team engaging with their workforce?
If COVID 19 has taught us anything, it’s that business tools like email, intranets and written letters simply don’t cut it when it comes to engaging with today’s workforce. Even more so when people have been or continue to work from home. Disengagement causes real...
Today’s workforce feel disconnected. Here’s why…
According to a recent survey by ENGINE INSIGHTS, from a sample of just over 1,000 adults who have been working from home due to COVID-19, almost 80% of today’s workforce feel disconnected from what is going on in their organisations – this despite the meteoric rise of...
Kerbside Collection – Contactless Click & Collect
Times are changing and currently, things are both different and difficult for retailers and the public alike. We are all trying to get to grips with the ‘new normal’. One impact we have seen is a major increase in online sales, however, this has also highlighted it as...
Meet Team Metro
Over these past few months, the whole team here at RMS have been working hard helping our retail, hospitality & healthcare customers work remotely and maintain the highest levels of communications, compliance and employee engagement. In the background, our Support...
Metro: Everything your business needs to reopen stores quickly, safely and profitably after COVID-19.
It’s been a challenging time for retailers, with the majority forced to either close or completely rethink their operation, however, there appears to be some light at the end of the tunnel. Unless we see another spike in transmission (R) rates, from the 15th of June,...
Need to connect with your team during COVID-19?
There’s no denying, we find ourselves in difficult and uncertain times. Our work colleagues and customers are worried – both on a personal and professional level – at times of crisis, people need to be kept up to speed as to what is going on in their place of work....
NRF 2020 – Key Takeaways from Retail’s Big Show
NRF is one of retails big annual pilgrimages with many leading UK and European retailers heading over to NYC for what has become a showcase for technology and industry-led thought leadership. Featuring 400+ speakers, 200+ workshops and 40,000 attendees, NRF this year...
What’s it like to be a Store Manager?
I don’t recall hearing anyone at school say, “When I grow up, I want to run a supermarket”, however, for those lucky enough to find their way into this amazing industry, the experiences and rewards are great. Retail is a proper ‘people industry’ where teamwork is...
Communicating with your workforce – One to One
Communication is a vital skill in pretty much any environment that involves people, however, when it comes to communication in the workplace, good communication is integral to business success. Workplace communication isn’t just about passing on information,...