Latest News
Metro News – Spring 2021
Inside this edition: Team Life During Covid Marketing Metro Service News Product Updates • Metro Time (T&A soft clock – Web and App versions) • New Employee Satisfaction Survey features • Enhanced User-Based Audiences • Messaging Enhancements • New Store Visits...
2020 has felt like a really long year…
This Christmas and New Year will be quite unlike any other, topping off a year that has for so many been unlike any other. Throughout the festive season, and as we move into a new (and better) year, we want to thank you for the faith and trust you place in our...
Webinar – Make Kerbside Collection a Breeze
Retail is continually evolving and changing, and with new guidelines being produced to help retailers re-open their doors to customers safely, social distancing will be encouraging many shoppers to go from browsing in-store to click-and-collect, a customer experience...
Coronavirus – COVID-19 – Updated 18th March
COVID-19 Update - 18th March 2020 As a result of the statement from the Prime Minister Monday 16th March, and further updates released since, as a Business, RMS have decided to implement a 'work from home' policy effective as of Wednesday the 18th March 2020. All...
Metro Forum 2019 – Post Event Report
25% increase in attendees to the Forum, 91% of attendees stayed for the Awards, 96% satisfaction rating overall for the event, 100% want to attend again - These are just some of the headlines from this year's Metro Forum and Awards event where more than 120 retailers...
RMS Blog
Re-energising the shelf edge
Already responsible for benefiting many retailers with increased revenues and profitability, Metro Print Controller makes it simple to bring ‘tickets that sell’ to the shelf edge faster and more cost-effectively than ever before…
Marketing Metro During Covid
Rob Morgan: There is no doubt that lockdown brought with it many new challenges and required new communication and engagement strategies. Especially for those companies who found themselves suddenly working remotely. The RMS team are always asking, "What does this...
RMS Team Life During Covid
Karen Dyke: If someone said to be me back in March 2020 that we would still be in lockdown a year later, I wouldn't have believed them - but here we are, and what a year it has been! For RMS, in some ways, it has been business as usual. We have been blessed to be able...
A Year on in a New World…
As we entered 2020, with Brexit finally done and a new future ahead of us, as an economy there were green shoots of recovery and signs of growth - the media coverage of the high street however was all doom and gloom. We had all heard that Retail was on the brink of...
Communication – Can You Hear Me?
For many years I have debated the importance of communication… from a mainframe ‘point-to-point’ messaging system to the wonders of more recent communication tools, such as Teams and Zoom. In fact, in 2021, it’s fair to say we've all become communication LUNATICS! I...
ReThink Productivity Podcast featuring Karen Dyke
Tune in here to hear Karen Dyke, CEO at RMS share how we have been helping the sudden switch to remote working, and the benefits of the Metro roadmap.
Is your shopper marketing ready for the ‘retail of tomorrow’?
With England now in its second lockdown, and other parts of the UK coming out of local restrictions, it’s really not easy keeping up with how things are changing and in turn keeping retail teams up to speed with new regulations and informed as to what these changes...
What are you barking about?
At last year’s RMS Retail Forum, I remembered listening aghast to an inspirational presentation by one of our guest speakers, Phillip Adcock – The ‘go-to’ guy for science-based customer insights - and suddenly realised just how little I truly understood about how...
DIGITIZING TIME – who remembers clocking in with their timecard?!
I remember, many years ago, in my first job in Retail, the timecard! Standing patiently in a queue waiting to get my timecard stamped, wishing the queue would move faster, else I was going to be late. In those days, there was no minimum wage, no working time...
SOCIAL PLATFORMS – You can’t live with them and we can’t live without them.
Can any of us imagine HOW we would have survived and surfed the turbulent waters of a national lockdown, and the consequences COVID 19 has had to our businesses and employees, without a Communications platform? Over recent years, we’ve seen a plague of SOCIAL...
How is your HR Team engaging with their workforce?
If COVID 19 has taught us anything, it’s that business tools like email, intranets and written letters simply don’t cut it when it comes to engaging with today’s workforce. Even more so when people have been or continue to work from home. Disengagement causes real...