Latest News
Webinar – Make Kerbside Collection a Breeze
Retail is continually evolving and changing, and with new guidelines being produced to help retailers re-open their doors to customers safely, social distancing will be encouraging many shoppers to go from browsing in-store to click-and-collect, a customer experience...
Metro Forum 2020 – New date confirmed!!
We were very much hoping that this year’s Metro forum could still go ahead on Thursday 9th July, however, we now believe that this date may fall during a very critical period of recovery for the UK and that many of our customers and guests will be fully engaged in...
Coronavirus – COVID-19 – Updated 18th March
COVID-19 Update - 18th March 2020 As a result of the statement from the Prime Minister Monday 16th March, and further updates released since, as a Business, RMS have decided to implement a 'work from home' policy effective as of Wednesday the 18th March 2020. All...
METRO FORUM 2020 and AWARDS EVENT, Thursday 3rd September 2020
Join us for Metro Forum 2020 and hear from some of the best customer presentations and keynote speakers. Metro Forum 2019 was a sell-out, and from feedback and early registrations, we are expecting numbers to be even higher for 2020. To ensure your place at what will...
Metro Forum 2019 – Post Event Report
25% increase in attendees to the Forum, 91% of attendees stayed for the Awards, 96% satisfaction rating overall for the event, 100% want to attend again - These are just some of the headlines from this year's Metro Forum and Awards event where more than 120 retailers...
RMS Blog
Metro: Everything your business needs to reopen stores quickly, safely and profitably after COVID-19.
It’s been a challenging time for retailers, with the majority forced to either close or completely rethink their operation, however, there appears to be some light at the end of the tunnel. Unless we see another spike in transmission (R) rates, from the 15th of June,...
Need to connect with your team during COVID-19?
There’s no denying, we find ourselves in difficult and uncertain times. Our work colleagues and customers are worried – both on a personal and professional level – at times of crisis, people need to be kept up to speed as to what is going on in their place of work....
NRF 2020 – Key Takeaways from Retail’s Big Show
NRF is one of retails big annual pilgrimages with many leading UK and European retailers heading over to NYC for what has become a showcase for technology and industry-led thought leadership. Featuring 400+ speakers, 200+ workshops and 40,000 attendees, NRF this year...
What’s it like to be a Store Manager?
I don’t recall hearing anyone at school say, “When I grow up, I want to run a supermarket”, however, for those lucky enough to find their way into this amazing industry, the experiences and rewards are great. Retail is a proper ‘people industry’ where teamwork is...
Communicating with your workforce – One to One
Communication is a vital skill in pretty much any environment that involves people, however, when it comes to communication in the workplace, good communication is integral to business success. Workplace communication isn’t just about passing on information,...
What’s our USP?
We’ve shared before what keeps Metro on the top spot for branch control and communication, but one question that comes up from time to time is “What’s Metro’s USP”? Let's take a look... For every application Metro offers, there are countless other vendors out there...
List allergens to save lives.
The Food Standards Agency (FSA) has proposed changes so all shops that prepare and sell packaged food on-site should list all ingredients and highlight major allergens to avoid deaths. This follows the tragic deaths of Celia Marsh in 2018 and 15-year-old Natasha...
How much time and money do companies waste on email?
The fact is our reliance on email has got out of hand and there’s absolutely no reason for it; email is no longer the most effective way to communicate, engage or collaborate with your workforce. According to various internet sources (just google it!) the average...
Retail Reinvention
According to the Office for National Statistics, there were 93,000 fewer jobs in retail during 2018, and that trend looks to continue as the prediction made by the British Retail Consortium in 2016 starts to look increasingly accurate. The BRC said then that almost a...
How to turn Black Friday into a Golden Quarter!
Black Friday (the day after Thanksgiving when Americans traditionally start their Christmas shopping) and Cyber Monday have become growing phenomenon’s for UK shoppers seeking a bargain on their Christmas shopping. For retailers, the build-up to this event, along with...
Maximising the AI opportunity
This week we had the opportunity to attend Microsoft Future Decoded 2018 and have come away with a mind-blowing view of the future. With incredible first-hand insights into technology concepts such as Intelligent Cloud and Intelligent Edge, as well as emerging...