Latest News
Retail Technology Show 2024
The Retail Technology Show 2024 - Connecting retail’s change-makers, the Retail Technology Show brings together Europe’s most forward-thinking retailers and leading tech innovators, and RMS will be there! The Retail Technology Show is THE must-visit event for retail...
EuroCIS 2024
EuroCIS 2024 - The Leading Trade Fair for Retail Technology is happening from February 27 to 29, 2024, in Düsseldorf, and RMS will be there! Come and meet the team from RMS Europe in Hall 10 on Stand B48 and join the 'Who's Who' of Europe's retail technology sector...
That’s a wrap on Metro Connect 2023!
Following an action-packed day in the heart of the New Forest, the 2023 RMS User Forum came to a close after featuring incredible customer presentations from Halfords, New Look, Dunlem and Southern Co-op. On Thursday, the 6th of July, the RMS team set out to...
Metro Connect Speaker Announcement: New Look
RMS is delighted to announce that New Look will be one of our featured guest speakers at Metro Connect. Having recently moved off RMS’ legacy Ops Director product and migrated to Metro, the move brings New Look a host of new features, including Metro’s latest Mobile,...
Metro Connect Speaker Announcement: Dunelm
RMS is thrilled to share that Dunelm will be one of our featured guest speakers at Metro Connect and will be sharing how they have been using Metro’s People Suite for the past nine years, how it has supported the optimisation of scheduling and time management, and...
RMS Blog
Is your tech stack causing technology challenges?
On average, retailers use between 15 to 30 different software tools in their operational tech stack, with many of these fractured, operating in silos and with diverse commercial, support, and integration approaches. That might be surprising to some, but it's a big...
Delivering Retail Price Transparency
In the fiercely competitive retail landscape, businesses are continually striving to deliver a seamless and efficient shopping experience. Among the critical aspects of this pursuit is the clear display of prices and product information, which, according to a recent...
Effective Communication and Collaboration among Deskless Workers
Employee engagement is critical in driving business success, resulting in increased profitability, higher productivity, and improved customer satisfaction. However, many organisations still need help to develop and implement effective strategies for fostering...
In-store, Online, Hybrid shopping – Customers want it all
According to research by IBM, consumers want it all. The IBM Institute for Business Value (IBV), in association with the National Retail Federation (NRF), conducted a global survey of more than 19,000 respondents across 28 countries. The research found that...
Three reasons why you should be cutting your ticketing & POS costs
Eliminate wastage. Retailers find that 25-50% of all in-store ticketing and POS goes unused, and up to 30% of in-store tickets printed are unnecessary. This is often due to inaccurate or non-existent store profiling and incorrect data. Eliminating a one-size-fits-all...
Workforce Management in 2023
Workforce management is one of the most important aspects of any organisation. It not only ensures that your employees are working at peak efficiency but also ensures that you are spending your resources effectively. To succeed and thrive in the future, organisations...
RIP Fax Machine
November 1st, 2022, the UK communications regulator, Ofcom, has officially proposed to remove the requirement for telecom operators to provide FAX (facsimile) services under their legally-binding Universal Service Obligation (USO). The trusty fax machine (more...
Do more with less…
Whether it’s better communication and employee engagement or delivering productivity efficiencies alongside class-leading service standards, optimising the employee experience is crucial if businesses are not only to navigate this change but emerge stronger.
Engaging and Motivating Employees
Employee motivation in the retail and hospitality sector can be a tough one to crack. In an industry that experiences circa 60% annual staff turnover, recent surveys have suggested that almost half of frontline retail and hospitality workers feel dissatisfied with...
What do the new Calorie Labelling Regulations mean for your business?
The Association of Convenience Stores (ACS) has detailed new guidance on the calorie_labelling rules that come into force from April this year, requiring retailers within the scope of the new regulations to add calorie and portion information to menus and displays of...
Relevance Fatigue
We all suffer from it. Being deluged in 'misinformation' from a source that is so arrogant and uncaring, they scatter so much of what they perceive as vital information into my email, WhatsApp, SMS, Facebook, Instagram etc. that they make everything irrelevant – even...