Latest News
RMS to attend the Retail Technology Show – 26-27 April 2023, Olympia, London
The Retail Technology Show is THE must-visit event for retail and hospitality organisations looking for the right tools, solutions and advice on how to enhance customer experience, increase operational effectiveness and drive sales. Aimed at retailers both in-store...
Press Release: Magnet, the longest-running and largest kitchen supplier and manufacturer in the UK selects Metro.
Retail Manager Solutions Limited, Castle Malwood, Minstead, Lyndhurst, Hants. SO43 7PE Retail Manager Solutions are delighted to announce that Magnet, the longest-running and largest kitchen supplier and manufacturer in the UK, has selected RMS’ cross-functional...
Metro Forum 2023 – Registration is open!
Following a fabulous Metro Forum in 2022, RMS are delighted to confirm registration for the 2023 event is now open. The forum is a terrific way to learn how Metro's Digital Workplace can help businesses drive internal communications, increase productivity and elevate...
Press Release: KiK Textilien und Non-Food GmbH, Germany’s largest discount fashion and home goods retailer selects Metro
Retail Manager Solutions Limited, Castle Malwood, Minstead, Lyndhurst, Hants. SO43 7PE Retail Manager Solutions are delighted to announce that KiK Textilien und Non-Food GmbH, Germany's largest discount fashion and home goods retailer, has selected RMS' digital...
Queen Elizabeth II
RMS mourns the passing of Her Majesty Queen Elizabeth II. For more than seven decades, she dedicated her life to public service with dignity and devotion and inspired millions worldwide. Our thoughts and deepest condolences are with The Royal Family and the nation.
RMS Blog
In-store, Online, Hybrid shopping – Customers want it all
According to research by IBM, consumers want it all. The IBM Institute for Business Value (IBV), in association with the National Retail Federation (NRF), conducted a global survey of more than 19,000 respondents across 28 countries. The research found that...
Three reasons why you should be cutting your ticketing & POS costs
Eliminate wastage. Retailers find that 25-50% of all in-store ticketing and POS goes unused, and up to 30% of in-store tickets printed are unnecessary. This is often due to inaccurate or non-existent store profiling and incorrect data. Eliminating a one-size-fits-all...
Workforce Management in 2023
Workforce management is one of the most important aspects of any organisation. It not only ensures that your employees are working at peak efficiency but also ensures that you are spending your resources effectively. To succeed and thrive in the future, organisations...
RIP Fax Machine
November 1st, 2022, the UK communications regulator, Ofcom, has officially proposed to remove the requirement for telecom operators to provide FAX (facsimile) services under their legally-binding Universal Service Obligation (USO). The trusty fax machine (more...
Do more with less…
Whether it’s better communication and employee engagement or delivering productivity efficiencies alongside class-leading service standards, optimising the employee experience is crucial if businesses are not only to navigate this change but emerge stronger.
Engaging and Motivating Employees
Employee motivation in the retail and hospitality sector can be a tough one to crack. In an industry that experiences circa 60% annual staff turnover, recent surveys have suggested that almost half of frontline retail and hospitality workers feel dissatisfied with...
What do the new Calorie Labelling Regulations mean for your business?
The Association of Convenience Stores (ACS) has detailed new guidance on the calorie_labelling rules that come into force from April this year, requiring retailers within the scope of the new regulations to add calorie and portion information to menus and displays of...
Relevance Fatigue
We all suffer from it. Being deluged in 'misinformation' from a source that is so arrogant and uncaring, they scatter so much of what they perceive as vital information into my email, WhatsApp, SMS, Facebook, Instagram etc. that they make everything irrelevant – even...
Be not afraid of going slowly, be afraid only of standing still…
It's December, and as always, budgets are coming soon. Now is the time when many businesses reflect on the year to date whilst simultaneously putting months of planning and preparation into play to ensure this year's "golden quarter" really delivers the numbers....
Act in haste, repent at leisure…
Act in haste, repent at leisure happens to be one of the best pieces of advice I have ever received and has served me well over the years, stopping me from making quite a few unnecessary and potentially costly mistakes. Believed to have been adapted from the...
Why Metro is the first choice digital workplace for retail, hospitality and healthcare.
Whether you're a small boutique business with a handful of employees or a global giant with thousands of co-workers worldwide, there are fundamental elements of the employee experience that every distributed business must address to succeed. But, as scale and...