Latest News
Metro Connect 2024 – Thank you!
Metro Connect has come and gone for another year. We're never quite sure how we do it, but yet again, we were blessed with great weather and had the most superb presentations and demonstrations throughout the day. These events only work when you are there, and so we...
EuroCIS 2024
EuroCIS 2024 - The Leading Trade Fair for Retail Technology took place from February 27 to 29, 2024, in Düsseldorf. Over three days, the team from RMS Europe and the UK met with visitors to explain how Metro is helping many leading retail, hospitality and healthcare...
Retail Technology Show 2024
The Retail Technology Show 2024 - Connecting retail’s change-makers, the Retail Technology Show brings together Europe’s most forward-thinking retailers and leading tech innovators, and RMS will be there! The Retail Technology Show is THE must-visit event for retail...
RMS take to the Connected Retail Stage at EuroCIS 24
Karen Dyke (CEO of RMS) took to the Connected Retail Stage at EuroCIS 24 and shared how Germany’s largest discount fashion and home goods retailer implemented Metro in over 4,400 stores and 14 countries to improve the communication to their employees, streamlining the...
That’s a wrap on Metro Connect 2023!
Following an action-packed day in the heart of the New Forest, the 2023 RMS User Forum came to a close after featuring incredible customer presentations from Halfords, New Look, Dunlem and Southern Co-op. On Thursday, the 6th of July, the RMS team set out to...
RMS Blog
Unlocking Efficiency with Metro Activity Planner
Retailers often have to balance the delicate balance between maintaining smooth operations and executing crucial in-store projects. This balancing act can be particularly challenging when implementing changes like store redesigns, technology upgrades, or planogram updates, which can disrupt the shopping experience and lead to customer dissatisfaction.
How Employee Communication Apps Improve Internal Communication
Effective organisational communication has become a cornerstone of success in today’s fast-paced business environments. Recognising this, RMS, as thought leaders in digital workplace solutions, underlines in this short article the transformative impact employee communication apps can have on internal communication.
3 Ways Retailers Can Streamline Processes & Increase Productivity
The retail landscape is continuously in flux—it always has been. However, shifting consumer behaviours, supply chain disruptions, and labour shortages are all placing increasing pressure on margins and operational performance. Retailers that fail to adapt risk falling...
WhatsApp in Employee Communication: A Double-Edged Sword
With over 2 billion users, WhatsApp has permeated into various business sectors, including (be it officially and unofficially) the retail and hospitality workplaces. However, its application in employee communication has proven to be a double-edged sword, with...
Retail Compliance: Briefing Frontline Teams
As you meander through any retail store in the autumn months, it's hard not to notice the flurry of activity surrounding Halloween, Bonfire Night and Christmas, with prominent displays of pumpkins, spooky costumes, and fireworks taking centre stage in the aisles....
Is your tech stack causing technology challenges?
On average, retailers use between 15 to 30 different software tools in their operational tech stack, with many of these fractured, operating in silos and with diverse commercial, support, and integration approaches. That might be surprising to some, but it's a big...
Delivering Retail Price Transparency
In the fiercely competitive retail landscape, businesses are continually striving to deliver a seamless and efficient shopping experience. Among the critical aspects of this pursuit is the clear display of prices and product information, which, according to a recent...
Effective Communication and Collaboration among Deskless Workers
Employee engagement is critical in driving business success, resulting in increased profitability, higher productivity, and improved customer satisfaction. However, many organisations still need help to develop and implement effective strategies for fostering...
In-store, Online, Hybrid shopping – Customers want it all
According to research by IBM, consumers want it all. The IBM Institute for Business Value (IBV), in association with the National Retail Federation (NRF), conducted a global survey of more than 19,000 respondents across 28 countries. The research found that...
Three reasons why you should be cutting your ticketing & POS costs
Eliminate wastage. Retailers find that 25-50% of all in-store ticketing and POS goes unused, and up to 30% of in-store tickets printed are unnecessary. This is often due to inaccurate or non-existent store profiling and incorrect data. Eliminating a one-size-fits-all...
Workforce Management in 2023
Workforce management is one of the most important aspects of any organisation. It not only ensures that your employees are working at peak efficiency but also ensures that you are spending your resources effectively. To succeed and thrive in the future, organisations...