Latest News
Metro Forum 2022 – Review
The 17th Annual User Forum held on Thursday 14th July was the first Metro Forum envisioned by RMS' Forum Steering Group – thanks to representatives from The Watches of Switzerland Group, Greene King, Ryman, The Entertainer and One Stop for the vision and input they...
Keynote speakers confirmed for Metro Forum 2022
One Stop, The Co-operative, Dunelm, Greene King, Caffè Nero, Card Factory, Halfords, Peacocks, and The Entertainer are just some of the leading retail and hospitality brands attending Metro Forum 2022 on Thursday 14th July, where we are delighted to confirm this...
Three reasons to attend Metro Forum 2022
Metro Forum is back this year after a two-year break due to Covid, and much like the world around us, things have changed...here are three great reasons to attend this year's event on Thursday 14th July 2022. 1. For you, by you. We are delighted that our...
Metro Forum 2022 – Registration OPEN NOW!!
25% increase in attendees to the Forum 91% of attendees stayed for the Awards 96% satisfaction rating overall for the event 100% want to attend again These are just some of the headlines from the last time we were able to get together at Metro Forum, where more than...
RMS to attend the Retail Technology Show – 26-27 April 2022, Olympia, London
Retail Technology Show is the platform for suppliers of innovative solutions that can enable retailers to run their business more effectively, more efficiently and more profitably, resulting in seamless multichannel operations and enhanced customer experience. Aimed...
RMS Blog
Engaging and Motivating Employees
Employee motivation in the retail and hospitality sector can be a tough one to crack. In an industry that experiences circa 60% annual staff turnover, recent surveys have suggested that almost half of frontline retail and hospitality workers feel dissatisfied with...
What do the new Calorie Labelling Regulations mean for your business?
The Association of Convenience Stores (ACS) has detailed new guidance on the calorie_labelling rules that come into force from April this year, requiring retailers within the scope of the new regulations to add calorie and portion information to menus and displays of...
Relevance Fatigue
We all suffer from it. Being deluged in 'misinformation' from a source that is so arrogant and uncaring, they scatter so much of what they perceive as vital information into my email, WhatsApp, SMS, Facebook, Instagram etc. that they make everything irrelevant – even...
Be not afraid of going slowly, be afraid only of standing still…
It's December, and as always, budgets are coming soon. Now is the time when many businesses reflect on the year to date whilst simultaneously putting months of planning and preparation into play to ensure this year's "golden quarter" really delivers the numbers....
Act in haste, repent at leisure…
Act in haste, repent at leisure happens to be one of the best pieces of advice I have ever received and has served me well over the years, stopping me from making quite a few unnecessary and potentially costly mistakes. Believed to have been adapted from the...
Why Metro is the first choice digital workplace for retail, hospitality and healthcare.
Whether you're a small boutique business with a handful of employees or a global giant with thousands of co-workers worldwide, there are fundamental elements of the employee experience that every distributed business must address to succeed. But, as scale and...
Re-energising the shelf edge
Already responsible for benefiting many retailers with increased revenues and profitability, Metro Print Controller makes it simple to bring ‘tickets that sell’ to the shelf edge faster and more cost-effectively than ever before…
Marketing Metro During Covid
Rob Morgan: There is no doubt that lockdown brought with it many new challenges and required new communication and engagement strategies. Especially for those companies who found themselves suddenly working remotely. The RMS team are always asking, "What does this...
RMS Team Life During Covid
Karen Dyke: If someone said to be me back in March 2020 that we would still be in lockdown a year later, I wouldn't have believed them - but here we are, and what a year it has been! For RMS, in some ways, it has been business as usual. We have been blessed to be able...
A Year on in a New World…
As we entered 2020, with Brexit finally done and a new future ahead of us, as an economy there were green shoots of recovery and signs of growth - the media coverage of the high street however was all doom and gloom. We had all heard that Retail was on the brink of...
Communication – Can You Hear Me?
For many years I have debated the importance of communication… from a mainframe ‘point-to-point’ messaging system to the wonders of more recent communication tools, such as Teams and Zoom. In fact, in 2021, it’s fair to say we've all become communication LUNATICS! I...