Latest News
Metro Forum 2023 – Registration is open!
Following a fabulous Metro Forum earlier this year, RMS are delighted to confirm registration for next year's event is now open. The forum is a terrific way to learn how Metro's Digital Workplace can help businesses drive internal communications, increase productivity...
Press Release: KiK Textilien und Non-Food GmbH, Germany’s largest discount fashion and home goods retailer selects Metro
Retail Manager Solutions Limited, Castle Malwood, Minstead, Lyndhurst, Hants. SO43 7PE Retail Manager Solutions are delighted to announce that KiK Textilien und Non-Food GmbH, Germany's largest discount fashion and home goods retailer, has selected RMS' digital...
RMS to attend the Retail Technology Show – 26-27 April 2023, Olympia, London
The Retail Technology Show is THE must-visit event for retail and hospitality organisations looking for the right tools, solutions and advice on how to enhance customer experience, increase operational effectiveness and drive sales. Aimed at retailers both in-store...
Queen Elizabeth II
RMS mourns the passing of Her Majesty Queen Elizabeth II. For more than seven decades, she dedicated her life to public service with dignity and devotion and inspired millions worldwide. Our thoughts and deepest condolences are with The Royal Family and the nation.
Metro Forum 2022 – Review
The 17th Annual User Forum held on Thursday 14th July was the first Metro Forum envisioned by RMS' Forum Steering Group – thanks to representatives from The Watches of Switzerland Group, Greene King, Ryman, The Entertainer and One Stop for the vision and input they...
RMS Blog
RIP Fax Machine
November 1st, 2022, the UK communications regulator, Ofcom, has officially proposed to remove the requirement for telecom operators to provide FAX (facsimile) services under their legally-binding Universal Service Obligation (USO). The trusty fax machine (more...
Do more with less…
Whether it’s better communication and employee engagement or delivering productivity efficiencies alongside class-leading service standards, optimising the employee experience is crucial if businesses are not only to navigate this change but emerge stronger.
Engaging and Motivating Employees
Employee motivation in the retail and hospitality sector can be a tough one to crack. In an industry that experiences circa 60% annual staff turnover, recent surveys have suggested that almost half of frontline retail and hospitality workers feel dissatisfied with...
What do the new Calorie Labelling Regulations mean for your business?
The Association of Convenience Stores (ACS) has detailed new guidance on the calorie_labelling rules that come into force from April this year, requiring retailers within the scope of the new regulations to add calorie and portion information to menus and displays of...
Relevance Fatigue
We all suffer from it. Being deluged in 'misinformation' from a source that is so arrogant and uncaring, they scatter so much of what they perceive as vital information into my email, WhatsApp, SMS, Facebook, Instagram etc. that they make everything irrelevant – even...
Be not afraid of going slowly, be afraid only of standing still…
It's December, and as always, budgets are coming soon. Now is the time when many businesses reflect on the year to date whilst simultaneously putting months of planning and preparation into play to ensure this year's "golden quarter" really delivers the numbers....
Act in haste, repent at leisure…
Act in haste, repent at leisure happens to be one of the best pieces of advice I have ever received and has served me well over the years, stopping me from making quite a few unnecessary and potentially costly mistakes. Believed to have been adapted from the...
Why Metro is the first choice digital workplace for retail, hospitality and healthcare.
Whether you're a small boutique business with a handful of employees or a global giant with thousands of co-workers worldwide, there are fundamental elements of the employee experience that every distributed business must address to succeed. But, as scale and...
Re-energising the shelf edge
Already responsible for benefiting many retailers with increased revenues and profitability, Metro Print Controller makes it simple to bring ‘tickets that sell’ to the shelf edge faster and more cost-effectively than ever before…
Marketing Metro During Covid
Rob Morgan: There is no doubt that lockdown brought with it many new challenges and required new communication and engagement strategies. Especially for those companies who found themselves suddenly working remotely. The RMS team are always asking, "What does this...
RMS Team Life During Covid
Karen Dyke: If someone said to be me back in March 2020 that we would still be in lockdown a year later, I wouldn't have believed them - but here we are, and what a year it has been! For RMS, in some ways, it has been business as usual. We have been blessed to be able...