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Metro Forum 2022 – Review

Metro Forum 2022 – Review

The 17th Annual User Forum held on Thursday 14th July was the first Metro Forum envisioned by RMS' Forum Steering Group – thanks to representatives from The Watches of Switzerland Group, Greene King, Ryman, The Entertainer and One Stop for the vision and input they...

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RMS Blog

Relevance Fatigue

We all suffer from it. Being deluged in 'misinformation' from a source that is so arrogant and uncaring, they scatter so much of what they perceive as vital information into my email, WhatsApp, SMS, Facebook, Instagram etc. that they make everything irrelevant – even...

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Act in haste, repent at leisure…

Act in haste, repent at leisure happens to be one of the best pieces of advice I have ever received and has served me well over the years, stopping me from making quite a few unnecessary and potentially costly mistakes. Believed to have been adapted from the...

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Marketing Metro During Covid

Rob Morgan: There is no doubt that lockdown brought with it many new challenges and required new communication and engagement strategies. Especially for those companies who found themselves suddenly working remotely. The RMS team are always asking, "What does this...

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RMS Team Life During Covid

Karen Dyke: If someone said to be me back in March 2020 that we would still be in lockdown a year later, I wouldn't have believed them - but here we are, and what a year it has been! For RMS, in some ways, it has been business as usual. We have been blessed to be able...

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A Year on in a New World…

As we entered 2020, with Brexit finally done and a new future ahead of us, as an economy there were green shoots of recovery and signs of growth - the media coverage of the high street however was all doom and gloom. We had all heard that Retail was on the brink of...

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Communication – Can You Hear Me?

For many years I have debated the importance of communication… from a mainframe ‘point-to-point’ messaging system to the wonders of more recent communication tools, such as Teams and Zoom. In fact, in 2021, it’s fair to say we've all become communication LUNATICS! I...

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