Latest News
Winners announced at 2019 Metro Awards Ceremony
What a terrific evening everyone had following Metro Forum 2019 on the 27th June 2019. A full report of the evening with pictures will follow but for now, our congratulations go to all our award winners below! Newcomer Award – this award recognises a customer...
More Speakers Confirmed for Metro Forum 2019
With now more than 120 leading brands and retailers set to attend Metro Forum 2019, we are delighted to confirm three more superb guest speakers presenting at this year's event. This action-packed day will see presentations from The Watches of Switzerland Group, The...
Metro Forum 2019 – Awards Shortlist Confirmed!
We are delighted to confirm the shortlist for this year’s Metro Awards, to be held on the 27th June at Castle Malwood. This year's judging panel, consisting of industry experts Phil Chapman (ITIM), Dominic Prendergast (OSS RETAIL), Phillip Adcock (SBXL) and David Goon...
Speakers confirmed for Metro Forum 2019
With more than 100 leading brands and retailers already registered to attend, we are delighted to confirm some of our guest speakers presenting at this years forum, with more to be announced shortly. An action-packed day will see presentations from these and other...
100+ leading brands expected at Metro Forum 2019
These are just some of the leading brands attending Metro Forum 2019, Thursday 27th June, Castle Malwood, Hampshire... Metro Forum 2019 is the 'must attend' event for all retail, hospitality and healthcare professionals to exchange ideas, hear industry analysis and...
RMS Blog
ACS report: Convenience Sector Jobs Decline 5%
According to an industry report by the Association of Convenience Stores, the number of C-Sector jobs has declined 5% over the past year because of an increase in the national living wage and national minimum wages. There are currently 370,000 people working in the...
Shadow Comms…it’s happening right now!
I’ve yet to come across an organisation that doesn’t operate its own Facebook Messenger, WhatsApp or [enter name of any other messaging app here] group, and as much as you’d like to think yours couldn't possibly, I’m afraid I might have some rather alarming news. The...
Better Branding + Marketing + Engagement = Better Experience!
It’s been more than 10 years since my final stint as a Group Director at the prestigious Oxford Summer School, and it strikes me how often I call upon one of my favourite sessions to help me write content for RMS. The session to which I refer was a full day all about...
Metrogram – for when words are not enough.
Have you ever noticed how easily written instructions can be misunderstood? Perhaps you find your instructional emails sometimes turn into short novels yet still manage to produce multiple versions of ‘what good looks like’? Thankfully RMS customers don’t have this...
Price checking the Metro way.
I’ve written blogs before on poor ticketing and these have generally been aimed at poor Promotional signage. However, as Tesco found out today on Monday 13th Feb 2017 (http://www.bbc.co.uk/news/uk-england-birmingham-38893887), it’s not just Promotional Point of Sale...
Getting a grip on shop crime and shrinkage.
News this week from the Convenience Store website reports that shop crime is at its highest level since 2003. With theft increasing at 5% per annum according to the ONS, retailers of all types are frustrated at the lack of attention shop theft is given in relation to...
Why internal software development is a bad idea…
How many times have you heard someone say ‘Let's develop a system like that ourselves and save some money'. 'We can do it much cheaper’? I know I have - sat both sides of the table - and have heard it many times since, but most commonly as a software vendor who is...
5 things to help your retail business prosper
Against a backdrop of uncertainty with rising cost prices, rents, inflation and staff wages, the pressure to remain competitive is going to be the difference between many retailers surviving or thriving
Charity News: The Castle Malwood Great British Bake Off!
Each week, for the past 2 months RMS colleagues have 'donned their aprons' and got baking for personal pride, calorific indulgence, honour, and charity! Members of the RMS team presented a range of fantastic creations to the CMGBBO judging panel where, after...
Best bit of Point of Sale material we’ve seen this week!
One of the golden rules about great Point of Sale material (and trust us, there are many rules to be aware of!) is to ensure it is up to date, relevant and memorable - this week, our friends at Poundland did exactly that with this great piece of POS seen in one of...
What makes a really successful brand?
RMS works with more than 80 of the UK’s most well-known retail, healthcare and hospitality brands – each operating in extremely competitive marketplaces, so what makes these brands so successful? Well, according to leading Marketing commentators such as Professor...