by david waddington | RMS Blog, Workforce Management, Workforce Management Feature Blog
We engage in regular discussions with retailers who are at the point of investment for a labour management solution. For the most part, their objectives are clear and sensible with regards to reducing and optimising labour spend. We do find however that in relation to...
by david waddington | Metro, RMS Blog, Unified Comms
So many retailers push out a relentless stream of task, news, instruction and information to their stores, but have little or no idea as to how much is being read, let alone processed by the recipients. If recipients are not reading things, then how are they...
by david waddington | Process, Process Feature Blog, RMS Blog
We have helped over 80 retail brands improve their operational communication and compliance in retail. In our experience, there are a few key elements to achieving effective communication. These elements need to be supported by process, application functionality and...
by david waddington | RMS Blog, Unified Comms
Using API’s within software can enable integration to a wealth of additional capability, particularly from similarly architected products. One of the most exciting areas is telephony integration, with many specialist companies now offering cloud-based voice and...
by david waddington | RMS Blog, Unified Comms
There is undoubtedly a buzz about the use of social media in the enterprise at the moment. Everywhere we go, to discuss our applications with retailers, we are asked about our social media functionality in our applications. My initial question to prospects is...
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