nuffield_rms_metroCastle Malwood, Minstead – Hampshire. Retail Manager Solutions has today announced that not-for-profit healthcare organisation Nuffield Health has successfully rolled out RMS Unified Communications Solution/Site Audits across its portfolio of gyms, hospitals and medical centres.

The vision was to implement an automated Quality Management Software (QMS) solution that would enable Nuffield Health to manage all audits and compliance functions across services and sites. The RMS web-based solution has enabled Nuffield Health to actively plan, prioritise and will further enhance the audit process across the organisation.

Graham Cowan, Safety & Standards Assurance Director at Nuffield Health said: “We selected the RMS solution as we believe it provides the best QMS solution for ensuring compliance is achieved to our Quality Standards across all our sites”

Linda Ncube, Safety & Standards Systems Manager at Nuffield Health said “The implementation went smoothly as RMS offered a SaaS solution. Our administration team are able to make their own configuration changes which will again ensure less involvement needed from the supplier”.

Visibility Benefit– “Centrally we are able to see what is happening across the estate and use the information to follow up for due diligence. This has given us a greater insight into how the audits are being used, and how we can improve going forward. The sites were so keen that they started using the system and completing audits straight away”.

Compliance Benefit – “The task dashboards enable us to see who has and hasn’t completed the audits – League table scoring highlights what is happening” 

Sites Benefit – “Much easier to see what needs doing and when all information in one place. Able to see our scoring and compare previous results easily“. 

Graham Cowan adds “We are able to be more effective when creating the audits, change the questions, add scoring, simple and easy to use giving us more clarity. Quicker, easier, very intuitive”. 

Tracey Fagan (Account Director for RMS) said: “We are delighted that Nuffield Health has taken this opportunity to utilise our site audit and unified comms modules and look forward to seeing more benefits being achieved”.

About Nuffield Health: 

Nuffield Health is a leading not-for-profit UK healthcare organisation, delivering complete and connected health and wellbeing services. 

To help people get healthy and stay healthy, Nuffield Health provides access to thousands of health experts through 31 hospitals, 77 fitness and wellbeing gyms, 212 corporate fitness and wellbeing centres and 4 standalone medical centres. As well as gyms and hospitals, Nuffield Health’s broad health and wellbeing services also include health assessments, nutritional therapy, occupational health, diagnostics and physiotherapy, of which they have the largest network of physiotherapists outside of the NHS. 

As part of their charitable purpose to promote good health, Nuffield Health has a number of initiatives in place such as free ‘Meet Our Experts’ events, a range of schools programmes and a cystic fibrosis partnership with Great Ormond Street Hospital. 

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About Retail Manager Solutions:

RMS is a privately owned software company providing solutions designed for those involved in Sales, Marketing, Operations, People and Task Management working within (although not limited to) Retail, Healthcare and Hospitality sectors. Their web-browser based solutions enable effective 2-way communications across the store/branch/department network, ensuring better management and planning of people to tasks, compliance to corporate processes and the planning and execution of projects and campaigns. In these contexts, the solutions enable a real-time view for management, of all that is going on across their business estate. With clients in the UK, EMEA and N. America, RMS have more than 80 leading brands using their solutions.

For more information please contact us here

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