RMS always aims to keep our customers up to date on the latest and greatest coming to our Metro Solutions when it comes to communication.
With the introduction of Metro Portal, we take that communication a step further by giving our customers a platform that not only acts as a news conduit but also allows them to engage with us – be it feeding back on the latest functionality, reacting to a video update or interacting with each other. Metro Portal is solely created with a “customer first” perspective – the aim being to ensure everything meets the three rules we use in any of our customer implementations:
- “What do I need to see?
- What do I need to know?
- What do I need to do?”
Be it news on the status of the latest release, a guide to a new module, or our featured “Widget Of The Week”, Metro Portal has been designed to be both simple to use and engaging, with additional information never more than two clicks away. With a long and engaging roadmap already fully planned out, this is only the first phase of Metro Portal – much of which is based on showcasing new functionality hot off the production line – and, as we always say, “if you don’t like it, we can change it. That is the flexibility and joy of Metro”.
Metro Portal is designed for customers based on customer feedback. We look forward to seeing Metro Portal grow into an active and engaged customer community with continued input – this is only just the beginning.
This post has been written by Giles Pedlar (Head of Team Metro). To find out more about Metro Portal, please contact Team Metro directly by clicking here