One Stop, The Co-operative, Dunelm, Greene King, Caffè Nero, Card Factory, Halfords, Peacocks, and The Entertainer are just some of the leading retail and hospitality brands attending Metro Forum 2022 on Thursday 14th July, where we are delighted to confirm this year’s keynote speakers – Jennifer Sproul, Gareth Harvey, and Diane Wehrle.


Jennifer Sproul –  Chief Executive, Institute of Internal Communication.

Jennifer is responsible for the leadership of IoIC, the only independent professional body solely dedicated to internal communication. IoIC is the voice of internal communication, setting standards for more than 70 years through qualifications, career development, thought leadership and best practice. Prior to joining IoIC, Jennifer has worked for over 15 years in professional associations, most recently as Strategic Marketing & Sales Director at the Market Research Society, developing and leading activities across marketing communications (both internal & external), careers, membership, professional development and publishing. ­­­

Gareth Harvey – Director of Behavioural Science, DECIDE. 

Before joining Decide, Gareth was a Professor of Consumer Psychology, teaching at universities in Geneva, Paris, and North Wales. Gareth was a somewhat unconventional academic despite having worked in universities for nearly ten years. Rather than focusing on publishing academic papers, he specialised in undertaking commercial research and running projects for the likes of Unilever, Cadburys, and Aldi. In each case, helping them apply principles of psychology to improve their marketing. A decade on, he is now a Chartered Psychologist (CPsychol) and a member of the ‘Global Association of Applied Behavioural Scientists.’  

 Diane Wehrle – Marketing & Insights Director, Springboard

Diane is regarded as one of the leading experts on retail and retail destinations, with unparalleled knowledge and expertise in understanding current and emerging retail issues and consumer trends. She is a regular commentator on retail performance for national broadcast and print media, appearing regularly on BBC, ITV, Sky News and CNBC. In addition, her opinion is often quoted in the UK’s national and regional press and specialises in delivering intelligence and insights on both current retail performance and long term retail trends to retailers, hospitality occupiers, landlords, investors and place managers. Diane was named one of the world’s 100 top retail influencers by Rethink Retail.

In addition to hearing from Jennifer, Gareth and Diane, this year’s forum includes customer presentations, interactive breakout sessions and discussion panels, as well as the opportunity to network with industry peers. We will also be sharing product development updates with some very exciting news that we cannot wait to tell you!

Metro Forum 2022 at a glance:

  • Thursday 14th July 2022
  • Castle Malwood, Minstead, SO43 7PE
  • Coffee from 9.00 am
  • Metro Forum from 10.00 am to 5.30 pm
  • Drinks Reception / Dinner Buffet from 6.00 pm to 8.00 pm
  • Metro Rewards / Live Entertainment 8.00 pm to Late

Our next Forum will be held on Thursday 6th July 2023


Share This