Retail Manager Solutions Limited, Castle Malwood, Minstead, Lyndhurst, Hants. SO43 7PE

Date 28 April 2023: Retail Manager Solutions is delighted to announce that Halfords, the UK’s leading retailer of motoring, cycling and leisure products and service, has selected RMS’ cross-functional digital workplace called Metro.

Halfords has partnered with RMS to digitise its store processes and efficiently manage communication, task management, and compliance across its store estate. In collaboration, Halfords has developed and implemented its Digital Model Week to streamline its daily operations and ensure compliance with real-time visibility and reporting.

Karen Dyke, RMS’ CEO, remarked, “It has been wonderful working with the Halfords Team; collaborating closely to optimise their use of Metro has been a great experience for us all at RMS. The digitalisation of Halfords Model Week has already yielded positive results, with enthusiastic feedback from store employees. The Halfords Team consistently prioritises the needs of their stores, striving for efficient and effective operations with a right-first-time approach.”

Nick Davies, Head of Operational Excellence at HALFORDS, said: “The team at RMS have been fantastic. Applying their specialism to helping us deliver an engaging unified comms platform for our colleagues in stores, incorporating tailor-made Digital Model Week functionality.”

Implementation of Metro took place in early 2023.

About Halfords

Halfords is the UK’s leading provider of motoring and cycling services and products. Customers shop at 394 Halfords stores, 3 Performance Cycling stores (trading as Tredz and Giant), 634 garages (trading as Halfords Autocentres, McConechy’s, Universal, National Tyres and Lodge Tyres) and have access to 268 mobile service vans (trading as Halfords Mobile Expert, Tyres on the Drive and National) and 433 Commercial vans. Customers can also shop at and for pick up at their local store or direct home delivery, as well as booking garage services online at

About Retail Manager Solutions

RMS is a privately owned software company providing SaaS solutions designed to help businesses connect, coordinate, and engage digitally with their workforce. Our product is branded Metro.

RMS believe that successful businesses are built upon a foundation of effective management and operational excellence. That’s why we provide retail, hospitality, and healthcare teams with the tools they need to manage their multi-site businesses more effectively. Our software, Metro, is designed to support all aspects of business, from Operations and Compliance to HR and Marketing.

With Metro, your business can plan its own unique journey according to its own unique requirements, all while eliminating the need for a patchwork of disparate systems and applications. Our cloud-based software connects, engages, and empowers your digital workforce, allowing teams to focus on what they do best: delivering exceptional service and driving growth. We’re proud to serve some of the best-known retail, hospitality, and healthcare brands in the world, who trust Metro each day to manage their multi-site businesses.

The RMS mission is simple. To provide software that allows you to ‘do business better’ – Metro provides new, innovative, cost-effective ways to achieve this. With clients in the UK, EMEA, and N. America, RMS has offices in the UK and Germany. For more information, please get in touch with us here.

Retail Manager Solutions Limited, Castle Malwood, Minstead, Lyndhurst, Hants. SO43 7PE

Retail Manager Solutions Europe, Stader Strasse 22, 27419 Sittensen.

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