With just 2 weeks to go before the 12th Annual RMS User Forum and Awards Event on Thursday 13th July, details of keynote speakers and the agenda have been confirmed…

RMS are delighted to announce customer presentations from FOUR of the UK’s leading and most well-known retailers…

Along with FIVE leading industry guest speakers, so be sure to join us, register for free, and explore the challenge of balancing complex operations against increasing digitalisation and the consumer need for simplicity. Guest speakers include…

What you can expect on the day…

10.00     Coffee/Registration

10.30     Welcome / 2016 Review – RMS

10.50     Communicating with Multiple Brands Effectively– Who likes Intranets Anyway? – Aurum Holdings

11.10     Latest News of Shopper Trends – Springboard Research Ltd

11.30     Coffee/Natural Break

11.50     International Made Easy – Claire’s Accessories

12.10     Pay By Finger – Sthaler Ltd

12.30    Unified Comms – The Future – RMS

12.50     Lunch / Networking

13.50     A bit of light relief – RMS

14.00     Metro Print – Today & The Future – RMS

14.20     A bit more light relief – RMS

14.30     Shopper Psychology: Emotions and Promotions – SBXL Limited

14.50     Coffee / Natural Break

15.10     Why employee engagement is important! The sins and delights of social media – Supergroup

15.30     Metro People Suite – Dunelm

15.50      GDPR – What Does It Mean for YOU! – Capita IT Professional Services

16.10     The Future of Retailing – Retail Reimagined

16.30     Metro – The Future / What Next – RMS

16.50     Ask me Anything / Thank you’s – RMS

17.00    Forum Close

17.30   Supper, Refreshments, and Networking

19.30   Ian Moore Comedy Set and The RMS User Forum Awards, followed by more refreshments and entertainment!!

Late    Bacon Rolls and Carriages!

*Agenda subject to change, timings are approximate.*

The judging panel for this year’s awards consists of industry experts from WTA Marketing, Sthaler, Springboard, Itim and Rethink Productivity. Meeting in London on Tuesday 4th July they have the difficult task to decide who is to be this year’s winners of an award. The winner for each category will be announced at the Awards Evening following the User Forum, hosted by Stand-up Comedian Ian Moore and TV Shopping Expert, Phillip Adcock.

The Award Categories for this year are:

  • Most Effective use of RMS Technology
  • Most Expansive use of RMS Technology
  • Most Creative use of RMS Technology
  • Most Engaging use of RMS Technology
  • Most Innovative use of RMS Technology
  • International Award for use of RMS Technology
  • Best Newcomer Award for use of RMS Technology
  • RMS Lifetime Achievement Award.
  • Best RMS Customer Video Award.


What: RMS 12th Annual User Forum & Awards Evening

Where: Castle Malwood, Minstead, Hampshire, SO43 7PE

When: Thursday 13th July 2107 (10 am to 5 pm, then 5:30 pm to Midnight)

Judging: Tuesday 4th July 2017, London

Winners: Announced on the evening of Thursday 13th July 2017 from 7:30 pm

Take a look at photos of the forum and last year’s winners here 

Registration for the event and awards evening is free but hurry as spaces are limited – Register now to avoid disappointment


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