Dropping into any supermarket in October/November it’s was hard not to notice all the preparation going into Halloween and Bonfire night as BIG pop up Firework stands and Pumpkin displays took pride of place in the first aisle.
It’s hard also not to notice that the checkout supervisors struggling to remember which staff members they had briefed on the rules and regulations surrounding the sale of Fireworks and other age-related items.
Despite the reams of paperwork, it looked almost impossible to be certain everyone had received a briefing let alone understood the implications of getting it wrong – signature sheets, leaflets, handouts and signs only do so much, so what if I was to tell you ‘there is another way’!
Metro’s Unified Comms module is provided with unlimited users, meaning each and every member of your staff can be given their own personal login to their own personal homepage where information and content are published specifically to them and their role. With in-built compliance routines, Managers and Head Office can see which members of their store teams have seen and confirmed that they have read, watched or listened to briefings, instructions and information that is pertinent to their job.
Unified Comms is changing how those involved in Retail, Hospitality, Healthcare and Fitness are engaging with each other whilst at the same time, driving compliance, service standards, customer and staff satisfaction.
Contact us to hear more about how metro is working for many of the UK’s leading retailers.