Gries Deco Company


Gries Deco is a home furnishing, decoration and gift company based in Germany. Their stores offer design-led furniture, candles, decoration and gifts for the home. From initially starting as a wholesaler, the company now has approximately 530 outlets with a mix of company-owned and concession outlets under the Depot brand. The company has a focus on creating stunning visual merchandising displays in its stores to display its products at their best.


Gries approached PortivITy, (an RMS partner) with the objective of improving communication and collaboration in its branches. With visual merchandising being an operational focus of Gries Deco it is essential that the task is communicated effectively and compliance is measured effectively.


Gries Deco implemented RMS’s Operations Director product to deliver targeted, personalised and timely communications to all its stores in the UK and Ireland. As well as enabling effective communications the solution would support key business process such as the ordering of goods not for resale and also Click and Collect.

  • 530Vertical – Home Furnishing and Decoration
  • Employees – 5,200
  • Stores – 530 
  • Brands – Depot, ROOMS, ipuro


  • Deliver targeted and personalised communications in appropriate language
  • React tactically to market conditions
  • Deliver Store Specific KPI information
  • Gather information from every store quickly and easily


  • More shop floor time for store managers
  • Less time spent on administration and enable focus on value add activities
  • Quick and easy to process and notify customers of Click and Collect orders
  • Reduced production and postage costs
  • Improved employee engagement

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