Metro Overview

Metro is a collective toolset of applications designed to achieve perfect coordination, compliance, and execution in multisite environments such as Retail, Hospitality and Healthcare.

Removing the need for dozens of expensive and difficult to maintain applications from different vendors, metro consolidates into one interconnected suite.

Metro is the leading digital workplace that many of the most recognisable brands trust to optimise business efficiency, drive productivity, save costs and increases profits – Metro brings teams together through a targeted, personalised and seamless single user experience.


The metro Foundation, in addition to managing your business hierarchy, location attributes, security and authentication; facilitates the free movement of data in and out of the platform, as well as seamlessly between modules. Should you add another module to your current metro technology set, existing data is used to minimise configuration/setup time and accelerate the go-live of each module.

The value of having ‘one version of the truth’ extends further than accuracy, agility, and cost alone. For example, data held within the Employee Management module can be used to target communications or tasks based on the availability, skill sets, workload, and capacity of an individual within a store.

Unified Comms

Unified Comms is the employee engagement module within metro that replaces hard to control email and intranets, providing each user with tailored communication and compliance activities via a personalised digital workplace.

Personalised content, tasks, social communications, messaging, feedback, performance, and much more is delivered through a dynamic and responsive web portal.


Process adds an additional range of automated and intelligent applications including the ability to complete Site Audits and Visits, capture Accidents & Incidents and undertake Routine Daily Checks, Petty Cash Management and Sundries Ordering.

These modules eliminate the need for old fashioned paper-based checklists and provides visible compliance, workflow escalation and budget management, each adhering to legal or procedural requirements.

Workforce Management

Our Workforce Management module offers a simple to use, flexible and effective labour scheduling toolset that can optimise scheduling by site, week and unique trading activities.

With no hardcoded algorithms, this tool adapts to each business’s requirements as it changes and can be printed or sent to team members at the press of a button, eliminating the need for handwritten staff rotas!

Time and Attendance

Working hand in hand with the Workforce Management toolset our Time & Attendance module provides an effective process to capture, manage and report the actual hour’s staff have worked via self-calculating timesheets.

Absences, overtime, ad hoc payments and labour matching can all be completed quickly, easily and accurately. With no paper timesheets to complete costly errors can be avoided.

Employee Management

The Employee Management module provides a simple and effective HR application – from new starters and leavers to change of details, all of this and more can be managed.

This module also caters for absence management and holiday planning requirements. Self-service functionality allows employees to book absence, schedule training and note their availability to work from their own devices.

Learning Management

The Learning Management module provides an end-to-end learning and accreditation solution where course bookings, tutorials, skill management, role plays, and video learning can all be delivered.

Online accreditation, testing, scoring and management of certification renewals are also taken care of.

Print Controller

Print Controller – a full in-store print portal providing access to all styles of print material, from shelf edge ticketing to food menus, ingredient stickers, shelf talkers and digital signage.

Integrated tasks within Unified Comms and Process, RMS recognise that communication to both internal teams and customers is paramount to driving sales, compliance, customer experience and engagement. The application also benefits from a functionally rich Inventory, Product and Information Management tool.

Activity Planner

 The Activity Planner (AP) module most clearly demonstrates how multiple module data and connectivity is used within metro to deliver real benefit. Linked with all other modules, AP is aware of all resource requirements within a site, from simple task management, daily routines, labour schedules and key project activities; providing the business with an holistic view of everything that is happening across their estate.

Project templates, critical paths, auto-calculation of resource and task scheduling ensures the planning, delivery and communication of major projects and events results in project delivery and compliance.

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