The metro CRM solution is called Contract and provides a full range of contract based sales activities supporting the creation, building and capture of a customer’s contractual basket. Aimed primarily at telecoms and retail businesses that transact primarily via contractual agreements, the application is integrated with credit check applications and designed to build the customer basket with tailored offers.
Discover more about each module by selecting from the tabs below:
Ability to view customer interaction and purchase history.
Setting up contract agreements utilising customer supplied APIs. Printing of contracts containing customer specific information.
Integration with customer and 3rd party APIs in order to ascertain a customers ability to afford a contract.
Data Protection Act (DPA)
Integration with customer and 3rd party APIs to establish customer identity and ability to manage their contract.
Integration with customer EPoS to send sales directly for payment.
Integration with customer APIs and data to perform validation against in-stock items held within each store.