Latest News
Queen Elizabeth II
RMS mourns the passing of Her Majesty Queen Elizabeth II. For more than seven decades, she dedicated her life to public service with dignity and devotion and inspired millions worldwide. Our thoughts and deepest condolences are with The Royal Family and the nation.
Metro Forum 2022 – Review
The 17th Annual User Forum held on Thursday 14th July was the first Metro Forum envisioned by RMS' Forum Steering Group – thanks to representatives from The Watches of Switzerland Group, Greene King, Ryman, The Entertainer and One Stop for the vision and input they...
Keynote speakers confirmed for Metro Forum 2022
One Stop, The Co-operative, Dunelm, Greene King, Caffè Nero, Card Factory, Halfords, Peacocks, and The Entertainer are just some of the leading retail and hospitality brands attending Metro Forum 2022 on Thursday 14th July, where we are delighted to confirm this...
Three reasons to attend Metro Forum 2022
Metro Forum is back this year after a two-year break due to Covid, and much like the world around us, things have changed...here are three great reasons to attend this year's event on Thursday 14th July 2022. 1. For you, by you. We are delighted that our...
RMS Introduces Metro Portal
RMS always aims to keep our customers up to date on the latest and greatest coming to our Metro Solutions when it comes to communication. With the introduction of Metro Portal, we take that communication a step further by giving our customers a platform that not only...
RMS Blog
NRF 2020 – Key Takeaways from Retail’s Big Show
NRF is one of retails big annual pilgrimages with many leading UK and European retailers heading over to NYC for what has become a showcase for technology and industry-led thought leadership. Featuring 400+ speakers, 200+ workshops and 40,000 attendees, NRF this year...
What’s it like to be a Store Manager?
I don’t recall hearing anyone at school say, “When I grow up, I want to run a supermarket”, however, for those lucky enough to find their way into this amazing industry, the experiences and rewards are great. Retail is a proper ‘people industry’ where teamwork is...
Communicating with your workforce – One to One
Communication is a vital skill in pretty much any environment that involves people, however, when it comes to communication in the workplace, good communication is integral to business success. Workplace communication isn’t just about passing on information,...
What’s our USP?
We’ve shared before what keeps Metro on the top spot for branch control and communication, but one question that comes up from time to time is “What’s Metro’s USP”? Let's take a look... For every application Metro offers, there are countless other vendors out there...
List allergens to save lives.
The Food Standards Agency (FSA) has proposed changes so all shops that prepare and sell packaged food on-site should list all ingredients and highlight major allergens to avoid deaths. This follows the tragic deaths of Celia Marsh in 2018 and 15-year-old Natasha...
How much time and money do companies waste on email?
The fact is our reliance on email has got out of hand and there’s absolutely no reason for it; email is no longer the most effective way to communicate, engage or collaborate with your workforce. According to various internet sources (just google it!) the average...
Retail Reinvention
According to the Office for National Statistics, there were 93,000 fewer jobs in retail during 2018, and that trend looks to continue as the prediction made by the British Retail Consortium in 2016 starts to look increasingly accurate. The BRC said then that almost a...
How to turn Black Friday into a Golden Quarter!
Black Friday (the day after Thanksgiving when Americans traditionally start their Christmas shopping) and Cyber Monday have become growing phenomenon’s for UK shoppers seeking a bargain on their Christmas shopping. For retailers, the build-up to this event, along with...
Maximising the AI opportunity
This week we had the opportunity to attend Microsoft Future Decoded 2018 and have come away with a mind-blowing view of the future. With incredible first-hand insights into technology concepts such as Intelligent Cloud and Intelligent Edge, as well as emerging...
What are you budgeting for?
Perhaps you are looking to improve communications, compliance and employee engagement? Or maybe your needs are more service-driven and you struggle getting the right staff working at the right time and with the right skills? Possibly your priority is to urgently...
Local labelling Imperatives
Reading the sad events that unfolded recently due to an incorrectly labelled baguette, whilst also hearing of another death due to an allergic reaction, one cannot help think with all the technology available how these tragic events could have been avoided. Obviously,...