by david waddington | Awards, Latest News, User Forum
The 10th RMS user forum was an astounding success! What a fantastic two days had by all our customers and partners who joined us at Castle Malwood, the event was most enjoyable and thought-provoking for us all, and the sun shone!. It all began on Wednesday evening...
by david waddington | Metro, RMS Blog
Every retailer knows how important their Store Management team is. They are the local entrepreneur and head coach managing your individual outlet and profit centre. They are locally responsible for staff welfare, staff development and staff motivation alongside...
by david waddington | RMS Blog, Workforce Management, Workforce Management Feature Blog
Employee scheduling is one of the most poorly supported HR tasks performed by retailers and often one of the most unliked. Do I meet my labour budget? Do I give the best customer experience? Typically created by the Store Managers a few weeks in advance and using...
by david waddington | RMS Blog, Unified Comms
As more businesses expand into mainland Europe and beyond, language barriers between the new estate and head office need to be overcome. Having effective and efficient lines of communication between the front line and HQ is essential for success. Using a common tool...
by david waddington | Process, Process Feature Blog, RMS Blog
Retailers spend significant amounts of money when opening a store or refurbishing their estate to keep in-line with their company brand. If all stores are created equal, what makes one store “better” than another and how can head office ensure all stores...
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